Privacy Policy
Last updated: April 9, 2026
This Privacy Policy describes how Pro Specialty Services ("we," "us," or "our") collects, uses, and protects information when you use BirdTracks (available at birdtracks.io). By using the service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, and phone number. This information is used to identify your account and communicate with you about the service.
Bird and Breeding Data
All bird records, breeding pair data, clutch information, pedigree details, photos, notes, and other content you enter into BirdTracks is stored on our servers to provide the service to you.
Device and Usage Data
We automatically collect certain information when you use BirdTracks, including your IP address, browser type and version, operating system, pages visited, time spent on pages, and other usage statistics. This data helps us understand how the service is used and allows us to improve it.
Payment Information
Payment processing is handled by Stripe. We do not store your credit card numbers or full payment details on our servers. Stripe may collect and process your payment information in accordance with their own privacy policy.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve the BirdTracks service
- Send transactional communications, such as hatch reminders, trial expiration notices, and account-related notifications
- Prevent fraud, abuse, and unauthorized access to the service
- Analyze usage patterns and trends to improve features and user experience
- Respond to support requests and communicate with you about your account
3. Data Retention
All data entered into BirdTracks is retained indefinitely. When you delete a record from your view within the application, the underlying data may be soft-deleted or archived rather than permanently erased from our systems. This practice supports data integrity, audit trails, and compliance purposes.
If you close your account, your account data and associated records may continue to be retained in our systems. We do not sell your personal data or bird breeding data to third parties.
4. Data Security
We take the security of your data seriously. Data is encrypted in transit using TLS. Our database is hosted on Supabase with row-level security (RLS) policies to ensure users can only access their own data. While we implement reasonable security measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
BirdTracks uses session cookies that are essential for the service to function, including authentication and session management. We may also use Google Analytics or similar tools to collect anonymized usage data to help us understand how the service is used. You can manage cookie preferences through your browser settings.
6. Third-Party Services
BirdTracks integrates with the following third-party services, each of which has its own privacy policy:
- Supabase -- Database hosting and authentication
- Stripe -- Payment processing
- Resend -- Transactional email delivery
- Vercel -- Application hosting
- Google Analytics -- Usage analytics (if enabled)
We encourage you to review the privacy policies of these third-party providers.
7. IP Address Collection
We collect and log IP addresses associated with login events and account activity. This information is used for security monitoring, fraud prevention, and abuse detection. IP address data may be retained as long as necessary for these purposes.
8. Children's Privacy
BirdTracks is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
9. Your Rights
You have the right to:
- Access the personal data we hold about you
- Export your bird and breeding data from the platform
- Request account deletion by contacting us (subject to our data retention practices described above)
- Opt out of non-essential communications
To exercise any of these rights, please contact us at info@birdtracks.io.
10. International Users
BirdTracks is operated from and data is processed in the United States. If you are accessing the service from outside the United States, your data will be transferred to and processed in the United States. By using the service, you consent to this transfer and processing.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of BirdTracks after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
12. Contact
If you have questions or concerns about this Privacy Policy, please contact us at info@birdtracks.io.