Privacy Policy

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and phone number. This information is used to identify your account and communicate with you about the service.

Bird and Breeding Data

All bird records, breeding pair data, clutch information, pedigree details, photos, notes, and other content you enter into BirdTracks is stored on our servers to provide the service to you.

Device and Usage Data

We automatically collect certain information when you use BirdTracks, including your IP address, browser type and version, operating system, pages visited, time spent on pages, and other usage statistics. This data helps us understand how the service is used and allows us to improve it.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers or full payment details on our servers. Stripe may collect and process your payment information in accordance with their own privacy policy.

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the BirdTracks service
• Send transactional communications, such as hatch reminders, trial expiration notices, and account-related notifications
• Prevent fraud, abuse, and unauthorized access to the service
• Analyze usage patterns and trends to improve features and user experience
• Respond to support requests and communicate with you about your account

3. Data Retention

All data entered into BirdTracks is retained indefinitely. When you delete a record from your view within the application, the underlying data may be soft-deleted or archived rather than permanently erased from our systems. This practice supports data integrity, audit trails, and compliance purposes.

If you close your account, your account data and associated records may continue to be retained in our systems. We do not sell your personal data or bird breeding data to third parties.

4. Data Security

We take the security of your data seriously. Data is encrypted in transit using TLS. Our database uses row-level security policies to ensure users can only access their own data. While we implement reasonable security measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

BirdTracks uses session cookies that are essential for the service to function, including authentication and session management. We may also use analytics tools to collect anonymized usage data to help us understand how the service is used. You can manage cookie preferences through your browser settings.

6. Session Recording and Analytics

We use third-party analytics tools to record user sessions for service improvement purposes. These tools may capture mouse movements, clicks, scrolls, and page content but do not capture passwords or payment information. We also use analytics services to understand usage patterns and identify issues.

7. Third-Party Services

BirdTracks uses third-party service providers for the following functions:

• Database hosting and authentication
• Payment processing
• Transactional email delivery
• Application hosting
• Usage analytics and session recording

Each of these providers has its own privacy policy governing the data they process on our behalf.

9. IP Address Collection

We log your IP address on every page load for security, fraud detection, and abuse prevention. IP addresses are stored indefinitely and may be used to identify duplicate accounts or suspicious activity. IP geolocation data (city, country, ISP) is also resolved and stored.

10. Children's Privacy

BirdTracks is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

11. Your Rights

You have the right to:

• Access the personal data we hold about you
• Export your bird and breeding data from the platform
• Request account deletion by contacting us (subject to our data retention practices described above)
• Opt out of non-essential communications

To exercise any of these rights, please contact us at info@birdtracks.io.

12. International Users

BirdTracks is operated from and data is processed in the United States. If you are accessing the service from outside the United States, your data will be transferred to and processed in the United States. By using the service, you consent to this transfer and processing.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of BirdTracks after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

14. Contact

If you have questions or concerns about this Privacy Policy, please contact us at info@birdtracks.io.